FAQs
Check the most frequently asked questions here, if you still need help then please Contact Us.
GENERAL
Who owns Byrani?
Byrani is owned by Andrea and Yvad. To learn more, read their story.
How should I care for my Byrani pieces?
Please use the care instructions for the specific piece. This will ensure the maximum longevity of the product.
RETURNS
Do you accept returns/exchanges?
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.For more details, please view our full refund policy here.
What if my order is defected?
In the off chance that you receive a defected item, we will cover the return label and replace the defected item.
SHIPPING
How long until I get my order?
We try to process orders quickly so you can look your best while crushing your goals. Our processing time is 1-3 business days from the day you purchased. Additional processing time is required if we have higher than usual order volume.
Do you ship internationally?
Yes, we ship worldwide!
What is the shipping Cost?
For USA:
Your shipping rate will be calculate based on the state you are in and the weight of your order. Free shipping will be available over $100 order value.
For rest of the world:
Automated shipping rates will be applied at checkout depending on the courier.
Prices will vary depending on where you are located.